Cyber Architecture and Engineering

Infrastructure and System Integration (I&SI) empowers its clients to achieve their business goals with network and system integration projects that are efficient in design and operation, are delivered on time and to budget, and provide added value to the business operations as part of the assessment and design process.

We deliver secure mission-critical networks and systems that afford peace of mind, leaving organisations free to operate and manage their operations across a strong and secure network infrastructure.

Our I&SI services are distilled into three core areas; technical architecture, implementation, and project management.

Because we are vendor neutral, we have the flexibility to work with every customer’s existing infrastructure and have knowledge covering the full vendor spectrum. This means we can recommend the right IT infrastructure for each project.

We have extensive capabilities and expertise across all types of security projects, including secure landline, secure mobile, secure news, secure email, secure email encryption, secure chat, secure storage, secure content vetting, secure calendar and secure site implementations.

With more conventional assignments, we have delivered the full breadth of projects, including private and hybrid cloud deployments, data centre and server room migrations, infrastructure refreshes and IT standardisation, model-office implementations, staff augmentation, desktop rollouts and upgrades, new infrastructure implementations, service transitions to DarkMatter Managed Services, storage, network, backup implementations and refreshes, and infrastructure consolidations.

We also provide a range of consulting services, including virtual, network, critical facilities and IT security assessments; and desktop, Office, Windows, and Exchange migrations.

  • Technical Architecture

    Our technical architects translate business needs into solutions – designing the tools, services, software and hardware to pre-empt and solve technical challenges. In addition to unique project services, the technical architecture team offers a range… Read more

    Our technical architects translate business needs into solutions – designing the tools, services, software and hardware to pre-empt and solve technical challenges. In addition to unique project services, the technical architecture team offers a range of infrastructure assessment packages to evaluate the efficacy, security and compliance of organisational systems.

  • Implementation

    The implementation team is responsible for building, implementing, documenting and handing over the solution as designed, and in compliance with specific contract requirements, standards and templates. Implementation also delivers the solutions in a manner that… Read more

    The implementation team is responsible for building, implementing, documenting and handing over the solution as designed, and in compliance with specific contract requirements, standards and templates. Implementation also delivers the solutions in a manner that ensure continuity with the customer’s ongoing operations and minimises service disruptions.

    Implementation teams deploy technical solutions that span all areas of the IT environment, including network, security and systems management technologies.

    Our suite of migration services help clients work through the issues, constraints and impacts of desktop, office, Windows server and Exchange server migrations. All our professionals are vendor-certified and highly experienced, and use time-tested tools and refined processes.

  • Project Management

    Our PMP-certified project managers work with clients to evaluate their needs and identify sophisticated, tailored solutions for their business. Whether short-term action-specific activities such as a secure email implementation, or more standard projects such as… Read more

    Our PMP-certified project managers work with clients to evaluate their needs and identify sophisticated, tailored solutions for their business.

    Whether short-term action-specific activities such as a secure email implementation, or more standard projects such as an office migration, we guide clients through a defined set of activities that correlate to specific IT and business objectives.

    We manage projects from initiation and planning through to execution and completion, following specific time, budget, scope, resource and quality constraints. These services apply to both DarkMatter-resourced projects and to those with a mix of resources from client, suppliers and partners.

    We work side by side with the client teams during both planning and execution. Lead representatives from DarkMatter and the client are jointly assigned to each key functional area to ensure successful completion.

  • Smart Solutions

    Smart Solutions offers a comprehensive suite of services comprising three elements of protection for both home and businesses: Networking & Wi-Fi, Bug Sweeping, and Secure Procurement. Our security experts assess your needs and will design… Read more

    Smart Solutions offers a comprehensive suite of services comprising three elements of protection for both home and businesses: Networking & Wi-Fi, Bug Sweeping, and Secure Procurement. Our security experts assess your needs and will design and deliver a solution that safeguards your business, protects your work personnel and keeps your family safe.

    Following installation, we will stay right by your side, monitoring your security and ensuring you continue to benefits from exceptional protection. We can also give you access to solutions and equipment from leading global companies you may not find locally.

  • Virtual Assessment

    The virtual assessment service helps you understand the levels and benefits of virtualisation within an IT server environment. We offer clients… Read more

    The virtual assessment service helps you understand the levels and benefits of virtualisation within an IT server environment. We offer clients two types of assessments.

    The express Consolidation Assessment collects only key inventory and performance metrics over a period of several days. This provides the basis for two consolidation and virtualisation scenarios, one aggressive and one conservative.

    The detailed Consolidation Assessment provides a more thorough study that collects inventory and performance metrics over a month or longer to account for monthly fluctuations. This provides a more detailed analysis of potential savings available through consolidation and virtualisation, and provides up to five consolidation and virtualisation scenarios, as well as a detailed forecasting report and analysis of alerts and anomaly detection.

  • IT Assessment

    The IT Assessment Service delivers insights into a customer’s business and their vision, strategic objectives and current state of affairs… Read more

    The IT Assessment Service delivers insights into a customer’s business and their vision, strategic objectives and current state of affairs regarding their IT environment. This includes conducting workshops with each business, subsidiary and joint venture, holding one-on-one meetings with key stakeholders within the company and preparing a comprehensive onsite assessment.

    The IT Assessment Service reviews the complete end-to-end core infrastructure architecture for the entire organisation, including email and unified communications, directory services, file and print services, storage, backup, archive, virtualisation, end-user workplace services, management, monitoring, reporting, capacity planning, development, test and integration, availability and replication services.

    IT Assessment provides clients with a:

    • Detailed understanding of the organisation’s current infrastructure environment
    • Review of the existing technical architecture
    • A multi-year IT Transformation Strategy for core infrastructure

    Recommendations that both enable and align with client IT transformation objectives.

  • IT Network Assessment

    The IT Network Assessment provides customers with a high level ‘Design and Architecture’ assessment and gap analysis on critical IT… Read more

    The IT Network Assessment provides customers with a high level ‘Design and Architecture’ assessment and gap analysis on critical IT infrastructure components such as network, security, wireless access and voice over IP.

    The analysis includes recommendations on how to comply with Abu Dhabi Systems & Information Centre Mandate (ADSIC), Fault Configuration Accounting Performance Security (FCAPS) architecture, and Enterprise Architecture, as well as high-level recommendations on additional technology that can be used in conjunction with existing components to improve the network infrastructure posture.

    The service gives visibility to gaps in a client’s IT infrastructure, in terms of design, and missing and outdated components. Each assessment provides:

    • Baseline architecture and infrastructure environment overview
    • Infrastructure assessment against ADSIC and FCAPS standards, practices and recommendations
    • High level recommendations and formal report

    Formal analysis, including compliance charts and summaries

  • Critical Facilities Assessment

    Designed to address the specific issues, challenges and standards applicable to critical facilities, this service provides operators with a complete… Read more

    Designed to address the specific issues, challenges and standards applicable to critical facilities, this service provides operators with a complete assessment of vital infrastructure, including data centres, computer rooms and server rooms.

    Specific services include:

    • Operational risk assessment, with a focus on operations and maintenance to identify vulnerabilities associated with building systems, processes, and the most common risk of all: human error
    • Infrastructure condition and capacity analysis, with quantitative capacity and availability information that can help managers allocate facility infrastructure resources more effectively
    • Energy Efficiency Analysis to identify the mechanical, electrical and operational issues in your facilities and provide ROI-based actions to improve your facilities’ efficiencies
    • Thermal Assessments, given that overheating can result in costly downtime and is an indicator of inefficiency

    Physical Security Analysis to help operations centres and managers allocate facility security resources more effectively.

  • Window Server Migrations

    For these migrations, we begin by assessing which servers can be upgraded and which require a ‘clean install’. We also… Read more

    For these migrations, we begin by assessing which servers can be upgraded and which require a ‘clean install’. We also define the migration implementation activities to move from the current Windows version to the target Windows version. Other components of these migrations include:

    • Test application compatibility with the target Windows server version
    • Validate application support with vendors
    • Research existing hardware for upgrade or replacement

    Create a Windows Server catalogue to identify and verify the status of tested hardware and software.

  • Exchange Migrations

    For Exchange migrations, we offer solutions ranging from basic mailbox services to highly available configurations. During the assessment phase, we… Read more

    For Exchange migrations, we offer solutions ranging from basic mailbox services to highly available configurations. During the assessment phase, we work side by side with clients to select the most appropriate configuration, helping to leverage the benefits of migration to the latest version with features such as new deployment and storage options, enhanced inbox management capabilities and built-in email archiving.

  • Networking & WiFi

    In a world of uncertainty, with growing turbulence in many regions, it makes sense to ensure your home and office… Read more

    In a world of uncertainty, with growing turbulence in many regions, it makes sense to ensure your home and office is safe. DarkMatter covers every aspect of domestic and corporate security.

    Access Control

    We provide best-in-class controlled access technologies, including smart cards, fingerprint/face recognition and palm geometry, which ensure that only authorised people can gain entry and prevent unwanted intruders. Following a thorough site inspection and analysis of emergency procedures, DarkMatter will design and deploy the best solution for every environment.

    Networking

    Broadband is often taken for granted, but off-the-shelf wireless security solutions are not always watertight. DarkMatter covers the entire wireless lifecycle from planning and site survey to installation and configuration, making your connection as fast and secure as possible.

    CCTV

    DarkMatter offers customisable wireless CCTV packages that can seamlessly record every corner of your interior or exterior property. Trained surveyors will identify the right spots for installation and securely connect them to the wireless network for 24/7 visibility of access points and blind spots.

    Parental Monitoring

    Children are the most vulnerable target for malicious intruders. They are also at risk from internet threats. Our approved and tested Parental Control Installation service provides covert cameras equipped with motion detection that can keep an eye on children and childminders, streaming securely direct to a mobile app. Personal, Lightweight GPS devices track children when out of the house while our bespoke Internet Guard monitors online activity.

  • Bug Sweeping

    Information is the new currency of wealth. Company investment plans and intellectual property can be worth millions of dollars to… Read more

    Information is the new currency of wealth. Company investment plans and intellectual property can be worth millions of dollars to thieves and competitors. Similarly, the current world of celebrity and instant stardom means that personal secrets can be sold for huge sums, or even hacked and exposed on the internet for free.

    At the same time, government plans and decisions have national security, commercial and market-influencing implications. This creates enormous incentive for using technical surveillance against a range of entities and individuals.

    Whether it’s intellectual property that has taken years to develop, a major commercial decision that will involve billions, a top secret government conversation, or advanced protection of home or personal devices, our Technical Security Services team is the only one in the region with the technical expertise and operational agility to protect you from all types of surveillance and information compromise.

    We work to safeguard our clients from foreign government, corporate and organised criminal espionage by denying the use of electronic surveillance devices. Using the most advanced technical surveillance countermeasures (TSCM) and global best practice in physical inspection, we detect, locate, analyse, and eliminate the threat of eavesdropping and surveillance in home, office, hospitality, and transportation environments.

  • Secure Procurement

    Buying a new laptop or server from a vendor contains a certain level risk, as there are numerous vulnerable points… Read more

    Buying a new laptop or server from a vendor contains a certain level risk, as there are numerous vulnerable points in the supply chain that can be exploited to place bugs, malicious software or other security flaws.

    To eliminate the possibility of compromise, DarkMatter handles the procurement of all hardware, manages the entire supply chain, then tests it in our Test & Validation Lab. When it is proven to be free from compromise, we will package it, deliver it and install it onsite.